IT - Software Quality Assurance Engineer
Customer Success Executive
No of Vacancies : 1
Working Location : (Remote, Flexible Timing)
Cost to Company (CTC) – 4LPA-5LPA + other benefits
GRG India is a SAAS company providing products in incentive and reward management. Our SAAS
products help companies engage and incentivize their employees, customers, and channel partners. Our clients include some of India’s top brands across BFSI, FMCG, Construction, IT, Agro, Chemicals, and Automotive industries.
• My Incentives – This is a gamified incentive platform designed to drive performance for
sales teams and channel partners. The users of My Incentives range from direct sales
teams on the company’s payroll to indirect sales teams including channel partners,
distributors, field sales teams, inside sales teams, retailers, stockists, and gig workers. Our platform can calculate incentives for complex sales schemes, and we have a seamless mechanism for delivery of incentive payouts. It offers real-time tracking through gamified campaigns like milestone journeys, races, and target meters, automated incentive calculations, and fast reward disbursal directly on the app.
helps drive performance and innovation at the workplace. It is designed to empower
business, from accelerating employee engagement to helping appreciate good work and motivating employees to deliver on business objectives.
Job Description –
Years of Experience Required : 2-3 Years
Reports to
AVP – Technology
3 best things about the job
● Work in a rapidly evolving industry where scalable tech products have a huge
impact
● Work in a product environment which provides a greater scope for growth
● Exposure to new technologies and processes
Responsibilities of the role
● Assist development team with possible test case scenarios in advance (before the
development begins)
● Carry out end-to-end testing of the product/modules
● Maintain structured documentation of the test scenarios, test cases, execution
reports
● Carry out cross browser and cross platform testing as and when required by the
product
● Effectively maintain bugs in defect tracking tools like Bugzilla
● Take part in business requirements gathering and analysis
● Prepare structure status reports as required by the product
What you will need
● Well versed in the studying of Business Requirements
● Experience in identifying scenarios, preparation of Test Cases
● Knowledge of Execution of Test cases
● Understand the nuances of Cross Browser Design Testing
● Understanding of UI and UX
● Core Competencies in System Testing
● Exposure to Regression Testing & Automation Testing is a plus
● Hands on experience with Bugs tracking tool would be a plus
● Good Documentation and articulation skills
● Good Listening and interpretation skills
About us
GRG India is an enterprise SaaS company. We simplify reward and incentive delivery for employees, sales teams and channel partners and provide an end-to-end solution for incentive management. Our clients include some of India’s top brands across BFSI, FMCG,, IT, and Automotive industries.
We have 2 SaaS products:
My Incentives – This is an end-to-end software to calculate and deliver incentives for enterprises to drive performance for sales teams and channel partners.
Buzzz – a comprehensive Reward and recognition product for employee engagement that helps drive performance and innovation at the workplace. It is designed to empower business, from accelerating employee engagement to helping appreciate good work and motivating employees to deliver on business objectives.
This role reports to
Customer Success Manager
3 best things about the job
- Play an integral role in ensuring success for program performance.
- Actively identify development opportunities for yourself to ensure Performance Excellence
- Build strong relationships with internal departments to ensure understanding of proposition
Responsibilities of the role
- Execution of program deliverables in coordination with the client and internal stakeholders – as per agreed SLAs and quality expectations
- Managing complex program data and MIS
- Daily program related activities throughout the program life cycle
- Develop and manage strong relationships with other internal departments to ensure outstanding service and solutions
- Ability to coordinate and manage multiple programs
What you will need
- Advanced level MS Excel proficiency including data analysis will be added advantage.
- 1 to 2 years of experience in similar role.
- Ability to work with multiple internal and external stakeholders.
- Excellent verbal and written communication skills.